Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"e5977f948fb40ba548a4707c885e74892eeb9f7c_lout","branding":{"id":"1025","key":"eco","name":"Export Compliance Office","portalBaseUrl":"/servicedesk/customer/portal/1025"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/883119a7-e64e-417a-a197-4b5cc7a4ce03/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGMxY2M2MS1hYmI2LTRjNjYtYmVjYS0yMDc5NjU1OTZiYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg4MzExOWE3LWU2NGUtNDE3YS1hMTk3LTRiNWNjN2E0Y2UwMyI6WyJyZWFkIl19LCJleHAiOjE3NzMxMjI4MzYsIm5iZiI6MTc3MzEyMjIzNn0.L5kGldRIlRCWc0oaCKL4_d-PYrqSxyfopSCEkKoxB4Q&client=20c1cc61-abb6-4c66-beca-207965596bb6&mode=fit","logoId":"883119a7-e64e-417a-a197-4b5cc7a4ce03","isLogoAvailable":true,"helpCenterTitle":"Welcome to the LBL Jira Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the LBL Jira Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2637cf","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGMxY2M2MS1hYmI2LTRjNjYtYmVjYS0yMDc5NjU1OTZiYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzMxMjI4MzYsIm5iZiI6MTc3MzEyMjIzNn0.6UOw1h-issZHPQeyCUoR1xxHfmZhkqxJWt9bjdz9NUw&client=20c1cc61-abb6-4c66-beca-207965596bb6&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1025","key":"eco","projectId":11852,"serviceDeskId":1025,"name":"Export Compliance Office","description":"<p>Welcome! You can raise a request for Export Compliance Office using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1025","reqTypes":[{"id":"1187","name":"End Use Statement Review","descriptionHtml":"<p><b>If prompted to provide an \"Email confirmation to\", please enter your Berkeley Lab email address.</b></p>","callToAction":"End Use Statement Review","introHtml":"<p>Submit an end use statement for review.</p>","icon":14477,"iconUrl":"https://lbnlit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14477","groups":[1042],"key":""},{"id":"1152","name":"International shipping request","descriptionHtml":"<p><b>If prompted to provide an \"Email confirmation to\", please enter your Berkeley Lab email address.</b></p>","callToAction":"International shipping request","introHtml":"<p>Submit a shipping request.</p>","icon":13237,"iconUrl":"https://lbnlit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13237","groups":[1042],"key":""},{"id":"1151","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":13351,"iconUrl":"https://lbnlit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13351","groups":[],"key":""},{"id":"1221","name":"Task","descriptionHtml":"","callToAction":"Task","introHtml":"<p>Issue can be shared with customer.</p>","icon":13371,"iconUrl":"https://lbnlit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13371","groups":[],"key":""}],"reqGroups":[{"id":1042,"name":"General"}],"orderMapping":{"1042":[1152,1187]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c073c687-c65a-3d41-975a-8dd37d928346","appLinkName":"","appLinkUrl":"","spaceKey":"ECO","spaceName":"Export Compliance Office","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ECO","serviceDeskId":1025,"kbLinkDomainURLs":["https://lbnlit.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1025,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ECO","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMGMxY2M2MS1hYmI2LTRjNjYtYmVjYS0yMDc5NjU1OTZiYjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTg1MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzMxMjM0MzYsIm5iZiI6MTc3MzEyMjIzNiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.DxSxJKiI9jn0PTLDhIpiZFpRcA_Z8gIFTWHeD-EnWAQ","targetCollection":"upload-project-11852","endpointUrl":"https://api.media.atlassian.com","clientId":"20c1cc61-abb6-4c66-beca-207965596bb6","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://lbnlit.atlassian.net/wiki","kbLinkDomainURLs":["https://lbnlit.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}